BJ. I use my phone (Android) 95% of the time I look at this site. I have not had any issues you have described. I am a caveman when it comes to technology myself so I'm sorry I can't be of more assistance. The one thing I will say is somehow I changed a setting on my phone I couldn't figure out so I took it to the cell phone store and the woman fixed it in 30 seconds.. I still have no idea what I did, so yes maybe it is something you accidentally did to cause the issues you're having. Good luck. I hope you can get it resolved.