Bummer Marc, I really liked that pic of you drawing it. Kinda how I would have felt.. Hope the bow is fine and if not, you have insured it..I usually insure mine for double

since I know I will have to deal with the BS..
I showed a manager for Ups a the two pieces of a bow and he wanted me to glue it back together I called his boss and yelled at him..It was the last time I ever used them... I have used the postal service ever since.even on foreign deliveries..
Rich