My biggest disappointment as a bowyer was when a guy, last name Baker from Birmingham, ordered a bow from me. The first one I made broke, the next came in under poundage and the third was as good a bow as I ever made.
I sent him an email that his bow was ready, no answer, more emails, no answers. I looked up his phone number and called, no answer, another call, no answer.
I kept calling and he finally answered, in a curt voice he said "I have a lot going on and am not interested in the bow anymore" and hung up.
I had a month of work in making him a wonderful bow, he could have let me know he wasn't interested a month earlier and I would have been OK with that but he didn't.