There is a very nice article on obsidian put out at Oregon State by Jim Miller. If you google obsidian you should be able to find it. "volcano/oregonstate" or something like that is in the web address.
The "snow flakes" in obsidian are not ash but are a crystal known as cristobalite. If you are getting "ash" pockets then they are probably pumice chunks and may indeed be ash pockets but they are not true snowflake obsidian. I have a point made from a slab of snowflake. the crystal are definitely a challenge to deal with, but not impossible. I will see if I can find it and post a picture. Most snowflake is used for jewelry and sculpture. There are lots of pics online.