It is a bug in the SMF programming from what I can tell and we don't have access to their software to make changes. I turned of the security so it shouldn't even be checking them. Having said that, there may be a work around, but Tracy started that thread so we could try to figure out if we can do something to fix it, but nobody posted any information about their problem so we still don't know anything.
I have tried to get help from SMF, but they don't respond.